Canopy by Hilton Madrid Castellana

The receptionist was very helpful fixing a mistake I had made with wrong dates on my (non-refundable) booking. The manager accepted the change with no extra charge. The hotel is conveniently located next to the Metro station and the Bernabeu Stadion. It is a bit tricky to find the right path through the high rise buildings. Breakfast is excellent and plentiful from a buffet. We did not use the roof-top pool with great views over the surroundings, but we could have enjoyed it. It is certainly a gem.

The hotel is superb, really nice staff and facilities. The gym is well equipped, the pool is decent size and has good structure, with an amazing view of the city. The rooms are great, super comfy and good dimensions, they have all you need there, and great shower. The staff is super courteous, they allowed me to early check-in without issues and they gave me some transportation tips. Everything I needed to ask or solve was done in minutes. Also, the restaurant is great if you're ok with the price (definitely higher than Madrid prices). Location is nice depending on what you want, you have some good restaurants nearby and santiago bernabeu is just in the corner.

Great hotel. Staff were really nice and friendly throughout the hotel. Made to feel very welcome, this is always the most important thing for me as it makes the world of difference to your stay. Building is a bit brutal looking on the outside but inside it is very modern and stylish. Room was excellent, decent size, big comfy bed and nice shower (king room with city view on the 8th floor). The rooftop pool with cabanas and also the terrace bar were superb. Enjoyed the breakfast, decent selection. I would highly recommend this hotel and will hopefully stay there again the next time I'm in Madrid.

Rooftop pool was really nice and quite during weekdays - weekend was a lot busier. Small bar by the pool a nice bonus! Clean hotel with a helpful staff. Rooms were decent size and the beds comfy. The water machine in the hallway and the refill bottle in the room were excellent - no need to carry water from a shop. Breakfast was good with gluten free options as well. The hotel is located in the business area, but only few metro stops away from the main street Gran Vía. The closest station to the hotel is Santiago Bernabeu, but also Nuevos Ministerios is close by. Great hotel, would come again!

Pool was excellent especially in the hot summer months. Staff really friendly. Cannot fault for cleanliness. Really liked the natural shampoos and soaps in the bathroom. Drinks in the bar downstairs were great and so was service. Overall really enjoyed our stay here.